How important is digital literacy for all kinds of professionals and industries?

The definition of “literate” has changed drastically in the past years. In past times one would be considered literate if they were able to read and write at a basic level. Now with advancements in technology and the internet, literacy has evolved into digital literacy.

Being digital literacy has become one of the important aspects for a professional to keep up in the technology driven world.

Digital technologies are drastically reshaping business structures and models in all aspects to meet business requirements and market change, professionals are now open to adapt with digitalization in respective industries:

Keep up with the trend,
For handling competition,
Meeting the customer’s needs
Harness automation,
Leverage powerful tools, etc

According to a survey, 67% of different industries have accelerated the process of adopting digital products while 89% of them have already adopted. This shows the importance of digital transformation and continuing demand for it.

Let’s talk about different industries adopting digital transformation:

1. Finance Services

Financial & banking services providers are rapidly shifting towards technology adoption for their digital demanding customers . Most of the payments are happening through online channels and UPIs these days. According to a study, 53% of customers of financial institutions have changed their financial providers due to a lack of digitized services.

All banks have a website, most have some form of a digital app, and likely online services and features to go with it

And digital channels for banking will help you with:

Attracting more digital investors
Reduced paperwork
Improved security
Personalized offering

Entertainment

Earlier we needed to stand in the long queues to book the movie ticket beforehand, but no water the digital transformation and online media apps such such book my show etc, you can book your movie tickets in a few seconds with a click of a button. You can make the payment as the financial sector has also transformed.

You see? All the industries are interrelated after digitization.

Even if we talk about OTT platforms like Netflix, Amazon Prime – entertainment companies embrace technological advancements to continue to entertain their audience in a whole new way with a whole new experience.

Future technological trends for entertainers involves,

AR & VR for 3D entertainment
AI for a personalized experience
Wearable technology
IoT

Hospitality and Tourism

Taking a vacation and booking a room will never be the same again thanks to the adoption of next generation technologies. Hotels themselves have undergone an immense digital transformation. Guests can use their mobile devices to check into hotel rooms,

They can check the dates of availability, pricing on a particular date and of a particular type of room at the click of a button.

AI is used to fulfill room service requests,
IoT devices are used to collect customer data to improve the customer experience.
If you don’t like to travel, there are now virtual reality (VR) vacations that you can take from the comfort of your home.

Education

Many universities in India as well as abroad have deployed a Learning Management System that tracks when the student logs in, how much time is being spent in different subjects, and the overall progress of a student.

The technology in the Education sector is also used to measure teacher’s effectiveness to ensure a smooth and interesting experience for both teachers and students. Alot of student’s variables can be defined – behavioral classification, student progress, weak points of each student, student aspirations, etc.

Data collected from tests and other devices could help teachers cater lesson plans that are personalized for each student. Some educational facilities are utilizing augmented reality (AR) and VR to for lessons or to take students on virtualized class trips.

Retail

The development of new retail technologies has revolutionized the shopping experience. Now all the brands have their app and website to shop from. Customers can log in, check the collection, buy and track the order in the app. New AI security features can prevent theft and provide personalized customer experience. Smart shelving allows workers to efficiently restock items in the store. Most retail outlets are collecting more data from their customers, and are using it to improve customer service

Here we just talked about software in education, hospitality and tourism, entertainment, financial institutions and retail. Likewise, all the industries are technology driven.

So just imagine the amount of workforce needed to manage the software.

Becoming digital literate will make you a professional asset in the technology world. Great minds like Bill Gates & Obama are also encouraging the younger generation to start learning programming to cope up with the 21st century.

Conclusion

As you can see, digital transformation is a necessity for any business in 2021. So with the continuous advancement in the tech driven world, the need of more and more digital skilled professional to work in all the different industries is increasing,

Multinational companies and employers are now seeking trained full stack web developers for their company.

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